01 / JOIN
Join with ease.
Take a kiosk ticket, join by QR code or ask your reception team for help, with the setup that suits your service.
✳ COMPLETE CUSTOMER FLOW. AUSTRALIAN EXPERTISE.
Less waiting.
Better service.
That’s QRight.
Queue management systems for healthcare, government, retail and education. Connect appointments, ticketing, customer calling and reporting, with installation across Australia and local support.
✓10+ years of team experience
Across the public and private sectors
Across the public and private sectors
Designed, developed and hosted in Australia.
ONE CLEAR FOCUS. BETTER CUSTOMER FLOW.
The right queue solution.
For the way you work.
From a single service desk to a busy customer centre, give your team the tools to manage demand and your customers the clarity to enjoy their visit.
Queue management
Bring ticketing, service counters and reporting together in a workflow that fits your team.
Explore solutionCloud & virtual queuing
Our cloud option for queue management. Let customers join from their phone and follow their place in the queue.
Explore solutionSmart Collect & number calling
Keep service and collection points moving with clear, simple customer calling.
Explore solutionPUBLIC & PRIVATE SECTOR EXPERIENCE
Trusted by organisations across Australia.
A selection of the organisations we’ve worked with.
SA Housing Authority
Department of Foreign Affairs and Trade
WA Department of Justice
Service Tasmania
RAC
Ampol
Newmont
Melbourne Airport
HOW IT WORKS
A clear journey.
From arrival to service.
02 / WAIT
Know what happens next.
Follow a calling display or mobile queue updates, with optional SMS notifications.
03 / BE SERVED
Reach the right person.
Go to the called counter or collection point when your turn or order is ready.
QRIGHT IN PRACTICE
Real places.
Better customer flow.
Banking & finance · Australia
Bank of China
Bilingual kiosk check-in, banking service selection and ticket-to-counter calling connect the customer journey at Bank of China.
Read case study
Government · South Australia
SA Housing Authority
From an initial self-service kiosk at Elizabeth to a cloud queue management rollout across eight Housing SA metropolitan offices.
Read case study
Healthcare · Tasmania
Royal Hobart Hospital
Patient check-in at Royal Hobart Hospital, with a self-service admissions kiosk and clear ticket-to-window calling.
Read case study
Supermarket retail · Australia
FoodWorks butcher & deli counter
A QRight ticket kiosk and queue displays support customer calling at the FoodWorks butcher and deli counter.
Read case studyWHY QRIGHT
Australian expertise. Flexible solutions.
Designed, developed and hosted in Australia.
Choose an established queue management product, with custom workflows and integrations available from our in-house Melbourne development team. QRight Cloud is hosted in Australia, with local implementation and support.
Security and compliance requirements are reviewed as part of each project.
Explore a tailored solution →GOOD QUESTIONS. CLEAR ANSWERS.
Let’s clear
a few things up.
What is a queue management system?+
A queue management system organises the journey from arrival to service. It can combine tickets, customer calling, queue displays and reporting so visitors know what happens next and staff can manage demand.
Can customers join a queue from their phone?+
Yes. QRight Cloud supports joining through a QR code or an online link, with queue status available on a mobile phone. A tablet option helps customers who do not have a suitable phone.
Can you customise the system for our organisation?+
Yes. QRight supports standalone systems, cloud solutions and custom development. We work with your team to define the service workflows, branding, reporting and integration requirements for your project.
Do you support Australian public and private sector organisations?+
Yes. QRight is Australian owned and operated, with experience delivering queue management projects in both sectors. Our Melbourne team provides guidance through implementation and ongoing technical support.