QR code & online joining
Customers scan your QR code or visit a dedicated link to select a service and join the queue from their phone.
Cloud queue management
Cloud queue management.
Join, wait and stay informed.
QRight Cloud connects mobile queue joining, appointments and customer calling. A flexible way to manage service, with support from an Australian team.
Online appointments
Allow customers to register for a preferred appointment time and help your team plan upcoming demand.
Browser-based calling
Staff call the next waiting ticket through a browser, while customers follow their live queue status.
Choice at every step
Provide tablet-based joining for visitors without a phone. Add optional display screens and SMS notifications.
THE QRIGHT APPROACH
Less time in line. More flexibility.
Bring walk-in and online experiences together with a workflow configured for your organisation. Discuss your locations, services, counters and staff requirements with us to choose the right setup.
- Australian owned and operated
- Configuration, implementation and technical support
- Public and private sector experience
FLEXIBLE SOLUTIONS. LOCAL EXPERTISE.
Standalone. Cloud.
Built around you.
Choose standalone, cloud or on-premises deployment, with custom development to suit your organisation.
01 / STANDALONE
Standalone & on-premises
A dedicated setup for your site or an on-premises deployment, configured around your infrastructure, service desks, customer calling and ticketing requirements.
02 / CLOUD
Cloud solutions
Browser-based QRight Cloud with virtual queuing, customer updates and reporting for your service locations.
03 / CUSTOM DEVELOPMENT
Developed for your needs
Custom development for specialised service workflows and integration requirements. We work with your team to define and deliver the agreed scope.
A WELCOME THAT WORKS FOR EVERY VISITOR
Self-service.
With a human alternative.
Give customers a straightforward way to select a service and join the queue. Choose a desktop or freestanding ticketing kiosk to suit your space, with a concierge-assisted option for visitors who need a hand.
- Touchscreen service selection and thermal ticket printing
- Desktop, slimline and freestanding kiosk options
- QR code and mobile joining with QRight Cloud
- Discuss language and accessibility requirements with our team
HARDWARE FOR YOUR CUSTOMER JOURNEY
The right kiosk.
For your space.
Bring your arrival workflow to life with desktop, freestanding and custom-branded kiosk options.
Desktop ticketing kiosk
A compact touchscreen kiosk with an integrated ticket printer for check-in at a reception desk or service counter.
Freestanding Slimline
A compact freestanding touchscreen kiosk with ticket printing for customer arrival and service selection.
Q-PRO kiosk
A freestanding kiosk option with an integrated ticket printer. Choose the hardware configuration around your site and workflow.
NEO series
Australian-made kiosks from local manufacturer Neo Products, with custom branding and configuration options.
Screen sizes, peripherals, finishes and availability are confirmed for your project. Images show example hardware configurations.
Discuss kiosk options →FROM REQUIREMENTS TO GO-LIVE
A clear implementation process.
We work through the details with your team before the system goes live.
Map your workflow
Agree how customers arrive, choose services and move between counters.
Demonstrate & configure
Review the workflow, then configure your software, screens and hardware.
Test & train
Complete user acceptance testing and help staff become familiar with the system.
Go live with support
Launch the agreed setup and keep technical support available as needs evolve.
YOUR QUESTIONS
Cloud queuing, explained
Do customers need a mobile phone?+
Customers can join using their own mobile device. A QRight tablet can provide an alternative at your location for visitors without a suitable phone.
Can customers see their queue status?+
Yes. Customers can monitor queue status on their mobile device. SMS notifications and display screens are optional parts of the configuration.
What does QRight Cloud cost?+
Pricing depends on your plan and configuration. Contact us for a quote based on your service locations, counters, staff accounts and support needs.
Can we discuss integrations?+
Yes. SSO, API integration and custom development are listed as enterprise options. Contact us to confirm scope and suitability for your systems.