Government · South Australia
SA Housing Authority
From an initial self-service kiosk at Elizabeth to a cloud queue management rollout across eight Housing SA metropolitan offices.
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Queue management.
Out in the real world.
Explore how Australian organisations use QRight to organise arrivals, support their teams and keep visitors informed.
Featured projects
Justice · Western Australia
Armadale Courthouse
A self-service queue management installation with six service options, prioritisation and number announcements through the PA system.
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Government · Western Australia & ACT
Perth & Canberra Passport Offices
A customised queue workflow for DFAT, giving visitors mobile queue updates as passport demand returned after international borders reopened.
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Police services · Queensland
Queensland Police
QRight helps Queensland Police organise walk-in visits, prioritise service needs and gather meaningful data about demand.
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Healthcare · Tasmania
Royal Hobart Hospital
Patient check-in at Royal Hobart Hospital, with a self-service admissions kiosk and clear ticket-to-window calling.
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Local government · Queensland
Ipswich City Council
A concierge-led queue management approach that helps council staff organise arrivals and bring service to the customer.
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Government services · Queensland
Services Queensland
QRight queue management for Services Queensland locations in Brisbane, Cairns and Maroochydore.
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Supermarket retail · Australia
FoodWorks butcher & deli counter
A QRight ticket kiosk and queue displays support customer calling at the FoodWorks butcher and deli counter.
Read case studyLOCAL BUSINESSES. DIFFERENT SERVICE NEEDS.
From the café to the barbershop.
SHAPED AROUND REAL SERVICE ENVIRONMENTS
Your brand.
Your services. Your workflow.
These project and interface examples show how QRight can adapt the arrival and waiting experience to different organisations.
Guide each arrival
Melbourne Airport’s example separates collections, enquiries, visitor passes and access cards. The government service examples show how one kiosk can route visitors across different service categories.
Keep the waiting area connected
Display layouts combine called tickets, counter numbers and previously called customers with branded messages or media. The SA Housing project brings kiosk ticketing, priorities, displays and reporting together across eight offices.
Explore the SA Housing project →
Explore an accessibility-focused interface example
Design around the people using it
The government interface example highlights colour contrast, logical tab order, large touch targets, language selection and specialised usability options. We discuss these needs as part of the interface design and project scope.
Accessibility requirements and validation are agreed for each implementation.
