Melbourne restaurant
Order ready.
Collection made clear.
A busy Melbourne restaurant uses QRight’s order-ready number calling system to connect staff at the kitchen counter with customers waiting to collect.
The order-ready screen above the restaurant collection counter.
THE SERVICE NEED
The challenge
At a busy restaurant counter, customers need to know when their food is ready and staff need a straightforward way to call the order for collection.
The QRight solution
The restaurant uses a QRight touchscreen controller at the kitchen counter and a customer-facing order-ready display. Staff enter an order number and call it to the screen. The display shows the ready order prominently, with previously called numbers beneath it.
The customer journey
When an order is ready, staff enter its number on the tablet and select Call Order. Customers follow the display and collect their food when their number appears. Staff can recall an order using the controller.
What changed
The installation connects kitchen-counter calling with a visible collection prompt, giving staff and customers a shared order number to follow.