Retail queue management
From supermarket deli counters to retail service desks, customers need to know how to join and when they will be served. QRight offers ticketing, number calling and queue management options for Australian retail businesses.
Customers take a ticket and follow the number shown on the display. A self-service kiosk can offer service selection where the counter handles different requests. The FoodWorks installation shows a QRight ticket kiosk and wall-mounted calling displays at the butcher and deli counter.
A number-calling kit combines wireless calling controls with a three-digit LED display and either a manual ticket dispenser or a push-button thermal printer. A full queue management system is more suitable when staff need separate service queues, transfers, priorities or operational reporting.
Smart Collect combines a wireless calling keypad and an HD media player connected to an HDMI display. It suits customer collection points where a clear number call tells the customer to return. Confirm the required calling range, display layout and counter arrangement with our team.
Plan where customers collect tickets, how they see the calling display and how staff operate the controls while serving. Consider peak demand, the number of counters and whether service categories need separate queues. QRight helps select and configure hardware and software, with installation arranged across Australia.
QRIGHT CUSTOMER EXPERIENCE
View the real ticket kiosk and queue-display installation at the fresh-food counter.
Read the customer story →PLANNING YOUR PROJECT
A manual dispenser provides a numbered ticket. A touchscreen kiosk can offer service choices and print a ticket into a configured queue. The right option depends on how much service routing and queue control your counter needs.
Not always. A number-calling kit may meet a straightforward take-a-number requirement. Discuss a full system if you need multiple services, queue transfers or reporting.
Smart Collect uses an HDMI display with a configured media-player layout. Tell us what ticket information and content you need so we can confirm the suitable display solution.
Compare queue management software and kiosks, explore cloud and virtual queuing, or discuss number calling and collection systems.
Discuss your requirements →LET’S MAKE EVERY VISIT BETTER
