Banking & finance queue management
Help customers choose the right banking service and follow their turn. QRight connects kiosk check-in, service queues and counter calling for banking and financial services teams, with installations arranged across Australia.
Everyday transactions, new accounts and lending enquiries need different conversations. A touchscreen service menu helps customers identify the reason for their visit before joining the appropriate queue. Agree the service categories around your branch workflow.
The Bank of China kiosk offers English and Chinese language selection before its banking service menu. Language options, wording and branding can be scoped for your organisation, with an assisted arrival option for customers who need help.
A clear calling display helps visitors see when and where to go. The Bank of China example shows the current ticket number and counter alongside previously called tickets. Plan screen positions and any announcement requirements around the waiting area.
Choose desktop or freestanding kiosks to suit reception space and customer flow. Discuss staff access, reporting, appointment handling and privacy requirements during scoping. Connections to banking platforms require a separate feasibility review; integration is not assumed.
QRIGHT CUSTOMER EXPERIENCE
See the real branch installations, bilingual kiosk journey, seven service choices and ticket-to-counter calling.
Read the customer story →PLANNING YOUR PROJECT
Yes. The Bank of China example provides English and Chinese options. We agree the required languages and translated service wording as part of your configuration.
The documented Bank of China menu covers new accounts, cash and non-cash transactions, safety deposit box opening and access, home loans and general enquiries. Your branch menu can be configured around its own services.
Desktop and freestanding options are available. The Bank of China installation photos illustrate both arrangements. Hardware dimensions, placement and installation requirements are confirmed for your project.
Compare queue management software and kiosks, explore cloud and virtual queuing, or discuss number calling and collection systems.
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